Frequently Asked Questions
General
What is Lean Labs?
Lean Labs is a premier provider of high-purity research compounds, including peptides and metabolic support chemicals, specifically intended for laboratory and scientific research applications.
Are your products for human consumption?
Absolutely not. All products sold by Lean Labs are strictly for laboratory research and in-vitro testing only. They are not intended for human or animal consumption, medical use, or therapeutic applications.
Products & Quality
How do you ensure the purity of your products?
We utilize rigorous third-party testing, including High-Performance Liquid Chromatography (HPLC) and Mass Spectrometry (MS), to verify the identity and purity of every batch. Certificates of Analysis (CoA) are available for our research compounds.
What form do your peptides come in?
Most of our research peptides are provided in lyophilized (freeze-dried) powder form to ensure maximum stability and shelf life during transit and storage.
Ordering & Shipping
How long does shipping take?
Orders are typically processed within 24-48 hours. Domestic shipping usually takes 3-5 business days depending on the selected carrier and service level. International shipping times vary by destination.
Do you ship internationally?
Yes, we ship to many countries worldwide. However, it is the researcher's responsibility to understand and comply with their local laws and regulations regarding the import of research chemicals.
Usage & Handling
How should I store my research peptides?
Lyophilized peptides should be stored in a cool, dry place away from light. For long-term stability, storage in a freezer at -20°C is recommended. Once reconstituted, peptides should be kept refrigerated and used within a short timeframe to avoid degradation.
Can you provide instructions on how to use these for research?
Lean Labs provides products for research purposes only and cannot provide protocols, dosages, or instructions for usage. We recommend consulting peer-reviewed scientific literature and established laboratory protocols for your specific research needs.
Orders, Returns & Support
What is your return policy?
Due to the sensitive nature of research compounds and to maintain the integrity of our inventory, we generally do not accept returns. If there is an issue with your order or a suspected quality concern, please contact our support team immediately.
How can I contact customer support?
You can reach our dedicated support team through our contact form on the website or via the email address provided in your order confirmation. We strive to respond to all inquiries within one business day.
Compliance
Are these compounds legal?
Our research compounds are legal to sell and purchase for laboratory research purposes in many jurisdictions. However, laws vary significantly by region and purpose. Researchers are responsible for ensuring their use of these products complies with all applicable local, state, and federal laws and institutional regulations.